Axis Bank Privilege Credit Card is travel credit card suitable for frequent travelers. It arrives with Yatra voucher worth Rs 5000 as activation benefit and 8 complimentary lounge access at selected domestic airports. You can convert your EDGE points into Yatra voucher worth Rs 5000 on annual spends of Rs 2.5 lakhs. This card has a joining fee of Rs 1000 which is not charged for Priority customers. Let’s take a look at the card details.

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Features of Axis Bank Privilege Credit Card

• Insurance Benefits: Get Air Accident Cover of up to 2.5 crore. You can also purchase Protection Cover up to Rs 1 lakh. Get Credit Shield cover worth Rs 1 lakh, Loss of Travel Documents Cover up to $300, Delay of Check-in Baggage Cover up to $300 and Loss of Check-in Baggage up to $500.
• Add-on Cards: Empower your family members with add on cards for Axis Bank Privilege Credit Card (minimum age for add-on: 18 years)
• Global Acceptance: Axis Bank Privilege Credit Card can also be used across the globe.
• Interest-free credit: Get up to 50 days of interest-free credit and manage your payments at your convenience.
• Annual Fee Waiver: Spend Rs 2.5 lakhs annually and get the subsequent year’s annual fee waived off.
• Safety Feature: Enjoy safe and secure transactions with EMV chip-enabled cards.
• Convert purchases to EMI: Convert any purchase of over Rs 2500 into EMIs by contacting Axis Bank.

Benefits of Axis Bank Privilege Credit Card

• Welcome gift: Get 12,500 EDGE reward points which are redeemable against Yatra vouchers worth Rs 5000. This will be applicable on payment of full joining fees and completion of 3 transactions within 60 days.
• Axis EGDE rewards: Get 10 points per Rs 200 spent on the Axis Bank Privilege Credit Card. Earn 500+ rewards and offers to redeem reward points. Click here to see options to redeem your EDGE reward points.
• Annual Benefits: Get 3000 EDGE reward points on renewal of your Axis Bank Privilege Credit Card.
• Milestone Benefits: Get twice the benefit upon achieving milestone spends of Rs 2.5 lakhs by converting your EDGE reward points to Yatra vouchers worth twice the value.
• Airport Lounge Access: Get 2 complimentary access per calendar quarter to select airport lounges within India. Click here for a complete list of accessible lounges.
• Extraordinary Weekend Benefits: Get benefits like Luxury shopping, Vietnam grand prix offer, Airport concierge service, Boutique & luxury hotels, Experiences & activities, Golf games and lessons and more.
• Dining Benefits: Enjoy amazing cuisine with Axis Bank Dining Delights which offers up to 20% off at 4000 partner restaurants. Click here for the list of partner restaurants.
• Fuel surcharge waiver: Get 1% fuel surcharge waiver at all fuel stations across India. Offer valid on transactions between Rs 400 – Rs 4000.

Eligibility Criteria for Axis Bank Privilege Credit Card

• Age of primary cardholders must be between 18-70 years.
• Age of the add-on cardholder must be above 18 years.
• The income of applicants must be a minimum 6 lakhs per annum.
• The applicant must be an Indian citizen.
• Applicant must have a good credit score.
• Applicant should be able to produce all the required documents.

Required Documents for Axis Bank Privilege Credit Card

Required Documents for Identity Proof	Aadhar Card Passport Voter ID Driving License PAN Card or Form 60 photocopy NREGA Card Ration Card
Required Documents for Address Proof	Aadhar Card Ration Card Passport Voter ID Driving License Electricity/Water or other utility bill not more than 2 months old
Required Documents for Income Proof	Salary Slip Bank Statement Form 16 ITR Bank Statements for the last 3 months Proof of business continuity for self-employed applicants
Other Documents Required	Recent passport sized photograph

How to apply for an Axis Bank Privilege Credit Card?

Want to apply for the card online without any hassle? The best way to do so is by logging on to Investmentcover.com, an online marketplace for credit cards, loans and other financial products. All you need to do is share a few details online before submitting your credit card application.

Investmentcover team will send your credit card application further to Axis Bank.The bank will first examine the details entered, the required documents, whether the applicant has good credit or not and give the nod only when it is satisfied with the investigation.

Applicants with good credit have a greater chance of approval for their credit card application. If the credit card application is approved, one can then get their credit card delivered at the address provided and pay the annual fees after first usage of the credit card.

Go through the steps below to start your credit card application and get your required credit card without any hassle:

1. Click here to start your credit card application process.
2. Fill the basic requirements like your Name, Occupation, Monthly Income etc. to check your eligibility.
3. If you are found to be eligible, you will be redirected to the online credit card application page.
4. Fill the online credit card application form and submit the form.
5. Upload and submit the required documents.
6. Once your credit card application is complete, the bank will review your credit card application and the required documents and will then approve it. You will receive your Axis Bank Privilege Credit Card within a few working days after the approval of your credit card application.

Additionally, you can log on to the Axis Bank official website and apply online.

Fees & Charges of Axis Bank Privilege Credit Card

Fees/Charges	Amount
Joining Fee	Rs 1500 (Nil for Priority Customers only)
Annual Fee	Rs 3000
Add-on Fee	Nil
Finance charges (Retail purchases & cash)	2.95% per month (41.75% per year)
Cash withdrawal fees	2.5% of the cash amount or Rs 500, whichever is higher
Cash Advance Limit	40% of credit limit
Cash Payment fee	Rs 100
Card Replacement (lost or stolen or re-issue)	Waived
Duplicate statement fee	Waived
Over limit penalty	3% of the overlimit amount (minimum Rs 500)
Charge slip request fee / Copy request fee	Waived
Outstation cheque fee	Waived
Cheque return or dishonor fee or Auto debit revival	Rs 300
Surcharge on purchase or cancellation of railway tickets	As prescribed by IRCTC/Indian Railways
Fuel transaction charges	1% of transaction amount (Refunded for fuel transactions between Rs 400 – Rs 4000)
Foreign currency exchange fee	3.5% of transaction value
Mobile alerts for transactions	Waived
Hotlisting charges	Waived
Balance enquiry charges	Waived

Late Payment for Axis Bank Privilege Credit Card

Statement Balance (in Rupees)	Late Payment Charges (in Rupees)
Up to 2000	300
2001 – 5000	400
5001 and above	600

Reward Point Benefits on your Axis Bank Privilege Credit Card

Axis Bank offers the EDGE Loyalty Rewards Program to its Axis Bank credit card users. This loyalty program is specially curated to reward you for every swipe of your Axis Bank credit card. Each reward has been designed to keep you (the customer) in mind so that you have an extraordinary experience while redeeming your gifts with Axis Bank.

With this Axis Bank EDGE Loyalty Rewards Program, you are able to earn reward points on 70+ different ways. You also enjoy redemption benefits with a choice of 500+ rewards from the Axis Bank Rewards Catalogue.

You can start redeeming your Axis Bank EDGE reward points as soon as you earn a minimum of 300 reward points. You can redeem your reward points through Axis Bank website, mobile banking, online banking, partner outlets or by contacting Axis Bank customer care center.

While making your redemptions, you can add items to your wish list by adding items to the “My Wish List” column and then later choose the item you want to buy. Axis Bank also suggests you customized options for credit card based on your income to help you to earn reward points faster.

You can also use the “Points Plus Pay” option to get a reward of your choice by making a part of the payment through your reward points and part of the payment through your credit card. This option can come in handy if you want to redeem your reward points against a gift and fall short of reward points.

You can get these features through your Axis Bank EDGE Loyalty Rewards Program website: Redemption Options (Rewards Catalogue/Recharge & Bookings/Partner Deals); Gifting Options; Reward Delivery Status, History of your redemption transactions through “My EDGE Transactions”; Ability to transfer your points through the “Transfer My Points” feature; Add items you like to your wish list by “My Wishlist” feature and Download option for previous transactions done by you.

The EDGE reward points expire after 3 years from the date of transaction. You can access and view your number of reward points earned through mobile banking, EDGE Loyalty Rewards website or your internet banking accounts.

You can earn EDGE reward points on the following transactions under the EDGE Loyalty Program: Credit card purchase transactions, Banking transactions by family members, Upgrade and addition of credit cards, Credit card transactions with partner brands, Bonus points on your birthday and Transfer of points from another Axis Bank customers.

Reward points are given by Axis Bank on the basis of Average Monthly Balance (AMB) maintained by you (the customer).

How to redeem Axis Bank Privilege Credit Card reward points?

You can redeem your Axis Bank Privilege Credit Card reward points through the following ways:

1. EDGE Rewards Website

You can redeem your reward points on the Axis Bank EDGE rewards catalog. One of the great features of Axis Bank rewards program is the “Points Plus Pay” that allows you to split the cost of the item between reward points and money, so you can pay half of the cost of a thing using your reward points and the other half through your credit card balance. The steps to redeem the points are:

• Go to Axis Bank Rewards Catalogue.
• Choose the category you want to redeem your points against. You can sort the items and set the range on how much reward points you want to shop with.
• Select the item and add the item to your cart.
• Go to your cart and redeem the items with respect to your reward points.

2. Internet Banking

You can redeem the points through Internet banking as well by following the given steps:

• Go to the Axis Bank Internet Banking login page.
• Click on “Axis EDGE Rewards” on the “Account Summary” page.
• Click on “Redeem Now” after accepting the terms and conditions.
• Choose the product you want to redeem your points on and add those products to the basket.
• Confirm the redemption and accept the terms and condition if you are redeeming points for the first time.

3. Axis Bank Mobile App

Axis Bank EDGE Reward Points can be redeemed through their mobile app also by following the given guidelines:

• Download the official Axis Bank mobile app for Android or iOS.
• Click on “Rewards Tab” from the menu to view your points balance.
• Go to “Redeem Now” section and select “Rewards Store”.
• Choose the product you want to get, add the item to the basket and confirm the redemption.

4. Axis Bank Contact Centre

You can also redeem your points through Axis Bank Contact Centre. This is useful for those who have not activated internet banking for their account/credit card. Follow the given guidelines to redeem your reward points offline:

• Go to the reward store of axis bank.
• Decide the product you want to spend your points on.
• Call on any of the two numbers 1860-419-5555 or 1860-500-5555
• Share your credentials with the customer care executive and place your order.

Customer care for Axis Bank Credit Card

You can clear all your doubts and queries through Axis Bank customer service. You can get access to the Axis Bank customer service executives through the Axis Bank helpline number, correspondence address or email id.

Customer Service Numbers: 1860-500-5555 or 1860-419-5555 is accessible from any landline or cell phones in India. +91 – 22-27648000 is accessible from outside India.

E-mail ID: axisbank.com/support

For LIC cards: 1800-233-1100

E-mail ID for LIC cards: liccards@axisbank.com

Grievance Redressal

To,

Mr. Ashok Ramakrishnan, Nodal Officer

Axis Bank Ltd., NPC1, 5th floor, “Gigaplex”, Plot No. I.T.5,

MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai – 400 708

E-mail ID: nodal.officer@axisbank.com

Phone number: 91-22-71315288

Timings: 9:30am to 5:30pm (Monday to Friday) and 9:30am to 2:00pm (Saturday) Except banking holidays

Insurance Covers for Cardholders

The Insurance Covers mentioned below will be applicable depending on the card type variant. Kindly go through the welcome booklet for applicable insurance covers on the Axis bank credit card you choose.

Air Accident Cover: This insurance cover is only applicable only if the Axis bank credit card has been used at least 90 days before the incident and the air ticket is purchased on the Axis bank credit card. The cardholder’s nominee will not be entitled to any amount under the Air Accident Insurance Policy unless all the dues with the bank are settled.

Zero Lost Card Liability: This gives protection against fraudulent purchase transactions, covering 30 days prior to the reporting period from the moment the loss of card is reported to Axis Bank by the cardholder. It is mandatory to support this with a FIR. This insurance cover is not valid for ATM or PIN based transactions.

Purchase Protection: This cover provides protection against fire or burglary within 90 days of purchase made on the credit card and should mandatorily be supported by FIR. Gross negligence on the part of the cardholder leading to a loss will not be covered. This cover does not cover Jewelry and other perishable products.

Credit Shield: This covers outstanding up to a specific amount on the card in the event of an accidental death.

Delay in Check-in Baggage: This reimburses the cost of necessary items for basic needs in case of baggage delay of more than 6 hours while travelling overseas.

Loss of Check-in Baggage: This covers loss of baggage or damage in case of overseas travel.

Loss of Travel Documents: This covers costs incurred in procuring a passport, including the application fee for passport / other travel documents while travelling overseas.

Axis Bank Privilege Credit Card Online Application Status

Get the real-time status of your Axis Bank credit card by simply visiting the official Axis Bank website. You just need to put your credit card application reference number, date of birth etc. and follow a few simple steps and you are done with the credit card application status. You would get to know the status, whether the application is approved, pending for approval or rejected. You can even call the customer care or the Axis Bank branch officials to check the status.

Now, the credit card application status can be anything from approval, pending for approval or even rejected. Do ask the reasons for your credit card application rejection if it has happened.  

You can either call the branch officials or the customer care executives to know the reasons or you can write an e-mail to the customer care executives. If you can remove the discrepancy in your credit card application, do so and apply again to get an approval.

Axis Bank Privilege Credit Card Credit Limit

The credit limit will be determined by Axis Bank depending on the income, credit score, job or business stability along with other factors. So, to get a higher credit score limit, it’s important to have a decent income and have a good credit score well past 750. It is also important to have a stability in either your job or business. Add-on card members will have the same limit as the primary cardholder.

The credit limit and cash withdrawal limit will be communicated to the cardholder at the time of card delivery and in the monthly statements. The available credit limit at the time of the statement generation is provided as part of the monthly statement.

Existing cardholders can get good credit limit by asking Axis Bank to raise the credit limit by writing to the bank and providing financial documents declaring their income. After receiving the request of limit enhancement, Axis Bank will check the repayment pattern, employment, business details and the new income document provided before coming to a decision of whether it will raise the credit limit or not.

A good credit limit or a higher credit limit does not mean that you should spend an excessive amount which will be more than your ability to pay back on time. Over-spending and failure to make a payment by the due date can create a default-like situation in which the creditors might raise interest rates to the default (or penalty rate) or decrease the line of credit. In case of serious defaulting on a credit card, the bank can even take legal action to enforce payment.

This is not a situation anybody would want to be in as default is a serious credit card issue that affects not only your standing with the credit card issuer but also your credit standing in general and your ability to get approved for other credit-based services. The reasons are obvious, the credit score would come down, which could make it tricky to gain an easy approval to the credits you may apply in the future.

In addition, you would struggle to meet other financial liabilities that you may have to carry out on a monthly basis.

At the same time, don’t be too less on the utilization as that would make it hard to build a credit history for you and would interfere with your good credit score. So, you need to strike a balance between the annual spends to ensure a proper credit utilization ratio, translating into a good credit history and a non-default situation.

Axis Bank Privilege Credit Card Statement and Bill Payment

Axis Bank will send you a monthly statement if there is any transaction or outstanding of more than Rs 100. The statement will be sent to your mailing address/e-mail address provided by you while applying for the card. You would still be liable to pay your outstanding even in case of non-receipt of a statement.

Axis bank will debit the card account for all the debits received and credit the card account for all payments made by you to the bank.

The bank may offer you a revolving credit facility where you can choose to pay only the Minimum Amount Due (MAD) as written on the statement. The Total Amount Due (TAD) or MAD should be paid on or before the due date which is also written on the statement.

Non-payment of the Minimum Amount Due will render you liable to the risk of withdrawal or suspension (temporarily or permanently) of your Axis bank credit card.

Payments made to your card will be allocated in the order of:

1. Fees and charges including taxes
2. Interest charges
3. Cash advances
4. Dial-a-Draft
5. EMI
6. Balance transfer
7. Purchases

The reward points earned on a transaction will be reversed if EMI facility is availed on that transaction.

Bill payment towards the card account with clearing the Turnaround Time (TAT) may be made in any of the following ways:

1. Axis Bank Internet Banking: Pay your Axis bank credit card bills online through Axis Bank Internet Banking from your Axis Bank Savings account by following the given steps:

• Log on to Axis bank internet banking website and go to the “Credit Card” section.
• Select the Credit Card for which payment needs to be done and click on “Pay Now”.
• Select the account from which you wish to pay and enter the amount to be paid.
• Click on proceed and make the payment.

2. Axis Bank Mobile Banking: SMS “MBANK” to 5676782 to receive the download link and follow the below steps for Axis bank credit card mobile payments:

• Login to Axis bank mobile app and go to the “Credit Card” tab.
• Select the credit card for which the payment has to be done.
• Click on the “Pay Now” button and select the amount to be paid.
• Click on “Pay Now” and proceed.

3. Pay at ATMs: Pay your Axis bank credit card bills using your Axis bank ATM/Debit card at any Axis Bank ATM by following the given steps:

• Insert your Axis Bank ATM/Debit card at any Axis Bank ATM and select the “Other Services” option.
• Select “Bill Payment” option within other services and enter your credit card number twice to validate your card.
• You will be able to see the ‘Total Amount Due’ and ‘Minimum Amount Due’ on the ATM screen after your card has been validated.
• Enter the amount to be paid.
• The account linked to the ATM/Debit card will get debited and the equivalent amount will be credited in your credit card account.

Turnaround Time (TAT) for clearance is done on the same day.

4. Auto Debit: You can apply for the Auto Debit facility from your Axis bank savings/current account to pay the Total Amount Due or Minimum Amount Due by following the given steps:

• Login to your Axis Bank Mobile Application.
• Go to Services > Credit Card > Auto Debit Payment.
• Select the credit card for which you want to set up the Auto Debit facility and enable Auto Debit.
• Login to Axis Bank Internet Banking.
• Go to Services > Credit Card Services.
• Select the credit card for which you want to set up the Auto Debit facility.
• Select More Services > Auto Debit Setup > Activate.

5. Non-Axis Bank Account: You can pay your Axis Bank credit card bill through the billdesk website. Click here to get redirected to the bill paying site and follow the steps:

• Enter your 16-digit Axis Bank credit card number the amount to be paid.
• Select the bank account from which you wish to make the payment and you will be redirected to the payment interface of your bank.
• Enter the required details and confirm the payment amount.
• Your account will get debited and you will receive an online transaction confirmation and a Transaction Reference Number.

6. Cash payment: Pay your Axis Bank credit card bill via cash by visiting your nearest Axis Bank Branch. You will be charged a service fee of Rs 100 per payment.

Turnaround Time (TAT) for clearance is done on the same day.

7. Cheque/Draft payment: Pay your Axis Bank credit card bill via cheque/draft by choosing the amount to be paid, drawing the cheque/draft in favor of “Axis Bank Card Number (16-digit credit card number)” and dropping the cheque at any Axis Bank Branch. You can also drop the cheques in any of the MINC bill boxes in Mumbai.

Be aware of the fact that:

• The cheque is dropped at least 5 days before your due date.
• The cheque is drawn on a local bank.
• The cheque is not post-dated.

Turnaround Time (TAT) for clearance of Axis Bank cheque: 1 working day

Turnaround Time (TAT) for clearance of Non-Axis Bank cheque: 3-5 working days based on realization

8. National Electronic Funds Transfer (NEFT): You can pay your Axis bank credit card bills online from any other bank account through the NEFT facility by following the below steps:

• Login to the internet banking facility of the bank account of your choice and select its NEFT option.
• Enter the following information correctly while transferring funds via NEFT

Beneficiary Name	Name as on the Credit Card
Beneficiary Bank Name	Axis Bank
Beneficiary Branch Name	Mumbai
Beneficiary Account Number	Your 16-digit Credit Card number
IFSC Code	UTIB0000400

            Turnaround Time (TAT) for NEFT clearing: 1 working day

9. Immediate Payment Service (IMPS): You can pay your credit card bill on the go through your bank’s mobile application with IMPS by following the given steps:

• Login to your mobile banking application.
• Choose the IMPS payment option and enter the details as given below

1. Merchant details (P2M)
2. Mobile number – 9619919900 (Unique and dedicated number to be used for Axis Bank credit card payment)
3. MMID – 9211400 (Unique and dedicated MMID number)
4. Payment amount
5. Payment reference – 16-digit Axis Bank credit card number

             Turnaround Time (TAT) for clearance is on the same day.

10. Visa Money Transfer: You can use your Net Banking facility or your Visa Debit card to make your Axis Bank credit card payment via the Visa Money Transfer. Contact your bank’s Customer Service to know more about it.

Turnaround Time (TAT) for clearance: 2 working days

Termination/Revocation of Axis Bank Privilege Credit Card membership

You may terminate your Axis Bank Vistara Credit Card membership any time you wish with or without giving prior notice by returning your cards to the bank cut in half with a written request to terminate all the facilities and benefits associated with the card. You are also required to mention your card number, name, address and contact details in your cancellation letter. But do not mention sensitive information like your card’s CVV number and PIN number.

You can cancel the use of add-on cards by notifying the bank in writing, but you will remain liable for all the charges incurred by the use of the add-on cards. Termination will be effective only after the receipt of the cut cards and payment of all amounts outstanding to the card account. No annual, joining or renewal fees shall be refunded on a pro-rata basis.

Upon cancellation of the card you:

1. Must not use the card and cut the card into two halves through the magnetic strip and return the cut card to the bank.
2. Are responsible for any usage of the card including payment of charges until the card is returned to the bank cut into two halves through the magnetic stripe.
3. Must continue to make payments to the bank in accordance with the conditions of use.

Things to be sure of before you cancel your credit card

• Payment of outstanding/dues: Before cancelling your credit card, make sure that your account balance is zero and all your outstanding balance has been paid. Also remember that all EMIs on your credit card has to be closed. If you initiate the process of cancellation without paying all your dues, the bank will notify you via a call or an e-mail on your registered mobile number or e-mail id. The cancellation process will not move forward if all dues have not been payed and the account balance is not zero.

For credit cards issued on Fixed Deposits, the lien on the Fixed Deposit can be removed only after the entire outstanding on the card are cleared.

In case a loan is active on the credit card, it will be pre-closed and for which you will have to pay a pre-closure charge at 3% of the outstanding amount. The entire dues including the pre-closure charges are to be cleared.

• Stop or switch any automatic payment: If your card is being used to make automatic payments, then either cancel them or switch them to other cards or other payment methods. Check the date at which the automatic payment is scheduled to ensure that it will not go through before you cancel your credit card.
• Check for fraudulent transactions: You should check your credit card statement carefully for any fraudulent transactions. If you notice any fraudulent transactions in the statement after the closure of your credit card, then it might be difficult to get a refund of those transactions.
• Redemption of Reward Points: The reward points will expire after 30 days from the date of cancellation of credit card. You are advised to redeem your reward points before that and get great products from Axis Bank’s reward catalogue. You can also redeem these reward points against discounts on other products and services.
• Do not use the credit card post cancellation: Once you have raised a cancellation request, you should stop further usage of that credit card as this will stop the cancellation process. The bank terminates the cancellation process for credit cards that have fresh dues on them. The bank will proceed with the cancellation process only once the fresh dues are paid off.

Loss/Theft/Misuse of Axis Bank Privilege Credit Card

You must notify the bank immediately on phone if your credit card has been misplaced, lost, stolen, mutilated, not received when due or if you suspect that your card is being used without your permission.

In case of misuse of the credit card, the bank’s liability will be limited to the amount covered under Lost Card Liability.

You will be liable for all charges incurred on the card in case of an unsigned card.

In addition to notifying the Axis Bank about the loss or theft of the card, you must also report the loss or theft of your card to the police, lodge a FIR and provide acknowledged copy of the police complaint.

You will be liable for all losses in case of misuse of the card by someone who obtained the PIN or the card with your or an additional card member’s consent.

You will be liable for all the losses if you have acted fraudulently or if you have acted without reasonable care.

You shall not use the recovered card and instead send it to the bank after cutting it into two halves through the magnetic stripe.